Frequently Asked Questions

Thank you for shopping via our online store

Purchases are shipped directly from the Pemberley Cellar Door, located at 104 Ockwell Road, Eastbrook, WA 6260.

Shipping Times

Shipping times vary, usually 3-4 business days to Perth metro area, 5-7 business days to rest of WA, 7-10 business days to the far north of WA and to the Eastern States.

Shipping Prices via AusPost

Perth Metro: $12.00/case

Rest of WA: $15.00/case

North of WA above Tropic of Capricorn: $50.00/case

Eastern States metro area: $30.00/case

Eastern states outside of metro area: $40.00/case

International Shipping

Please contact us directly to arrange international shipping.

Discounts

10% off case discount using CASE10 code at checkout applies for selections from the online store. This case discount applies to straight cases (not mixed) in the cellar door. 

Returns

Refunds or exchanges can be negotiated for valid reason.

Please contact us directly.